The HomePure Viva is an advanced water ioniser and filter that goes beyond removing impurities by creating hydrogen-rich, alkaline drinking water, and customised options for cleaning, washing, and food preparation. It’s a wonderful, versatile filtration system, and maintaining it is essential to ensuring your water is always clean and safe. While HomePure Viva is manufactured using highly durable materials with world-class quality, it is normal for some parts to wear out or need replacement after long-term regular use.
Need to replace your HomePure Viva spare parts? Here are easy-to-follow video tutorials to guide you:
Replacing the Flexible Pipe
A flexible pipe is a crucial component that ensures proper water flow within your HomePure Viva. If water is leaking from the flexible pipe, then it is probably broken, and you’ll need to change to a new one. This can be done in about 30 seconds.
- Remove the Flexible Pipe from the nozzle by rotating it counterclockwise.
- Connect the new Flexible Pipe to the nozzle.
- Twist clockwise until tight.
Replacing the Fuse
As in any electrical equipment, the HomePure Viva’s fuse can ‘trip’ or ‘blow’ and disrupt its function. If your unit does not have any power despite being plugged in and switched on, this means you need to replace its fuse. Unplug your HomePure Viva from the power source and follow the simple steps below.
- Switch off the unit and unplug the power cord at the source.
- Use a flat-head screwdriver by pushing it gently into the groove below the On/Off switch and rotating counterclockwise to remove the Fuse.
- Remove the Fuse from the casing using your fingers.
- Insert the new Fuse (240V 3.15A) into the casing and push it back into the hole.
- Tighten the Fuse with a flat-head screwdriver by pushing gently and rotating clockwise until securely attached.
- Plug in the power cord at the source and switch on the unit.
Replacing the Elbow Fitting
The elbow fitting is another part that plays a role in water flow direction. If you notice water leaking around the elbow fitting of your HomePure Viva, then it might be time to replace it. It’s quick and easy to do.
- Push down on the white ring and pull the white Inlet Tube out. Then, pull the Elbow Fitting out.
- Assemble the new Elbow Fitting into its place.
- Push it in firmly.
- Re-connect the white Inlet Tube to the new Elbow Fitting.
Replacing the Inlet Tube
The inlet tube is what delivers the water from the faucet or whichever water source to your HomePure Viva. The inlet tube will need replacement if suffers damage or has become blocked with sediments after prolonged use. An indicator for this is water leaking from the tube or any clogging. As a precaution and to ensure the cleanliness and safety of your HomePure Viva water, we recommend changing the inlet tube every two years, regardless. It’s simple!
- Turn off the Faucet Valve and Diverter Valve.
- Unscrew the silver cap and remove the Inlet Tube from the Inlet Connector and Diverter Valve.
- Reassemble the new Inlet Tube in its place and re-screw the silver cap firmly.
Replacing the Drain Silicone Tube
As the name suggests, this part is responsible for draining the water from your unit. When either the vacuum silicone or the grey drain silicone tube is broken, your HomePure Viva will leak water around the drain silicone tube, which you must then replace.
- Identify the ‘OUT’ position at the bottom part of the unit.
- Remove the Drain Silicone Tube by pushing down on the grey ring and pulling the tube out.
- Insert the Vacuum Silicone of the Drain Silicone Tube to connect with the Outlet Elbow until it is tightly fit.
Replacing the Diverter Valve
The diverter valve controls the flow of unfiltered and filtered water from the faucet to your HomePure Viva. If the diverter valve becomes hard to turn or the water starts leaking through it, you might either need to clean the valve or change it.
- Turn off the faucet and close the Diverter Valve.
- Unscrew the silver cap and remove the Inlet Tube from the Diverter Valve.
- Remove the Diverter Valve from the faucet by unscrewing the top of the Diverter Valve.
- Connect the new Diverter Valve to the faucet. Screw in the new Diverter Valve at the top.
- Connect the Inlet Tube to the Diverter Valve in its place and re-screw the silver cap firmly. Make sure it fits well.
Replacing the Dust Filter
If water has stopped dispensing from your HomePure Viva or the flow has become noticeably weaker, it means too much sediment has accumulated in the dust filter after prolonged use. It’s easy to replace, but make sure to pay attention to which direction you attach the new one.
- Remove the Dust Filter from the Inlet Tube by pushing down on its ring and pulling out the Inlet Tube.
- Repeat the previous step with the Inlet Tube at the other end of the Dust Filter.
- Connect the new Dust Filter to the Inlet Tube and ensure it fits well on both ends.
- Make sure the arrow on the new Dust Filter is pointing inwards, towards the unit side.
By following these video guides and being aware of when you need to replace any HomePure Viva spare parts, you can ensure your HomePure Viva water ioniser provides you with clean, optimised water every day. If you need further assistance or have other concerns, please don’t hesitate to contact the QNET Global Support Centre (GSC).
Please note that certain parts of this article have been generated with the assistance of AI technology. While efforts are made to ensure accuracy and quality, please exercise discretion when interpreting content. Human supervision and editing are employed to maintain integrity and relevance.