QNET ANSWERS

Can I give my QVI Club Membership to somebody else?

Yes. The transfer of QVI Club Membership is a simple procedure. Enter the name of the new owner by filling in the ownership transfer form. You must also provide a copy of the seller’s passport and the one of the buyer and a document from attorney from both sides. In addition, you need to pay an Administrative fee of $150. The transfer of membership usually takes two weeks. The new QVI Club package will be sent to the new owner and he/she will be able to start using the club services immediately.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.