QNET has always maintained the protection of our customers as a priority. It is the very thread that binds us all in our success; for business owners who represent us and the people who believe in the quality our products bring to their lives, our success is driven by our commitment to protect you as a customer.
This is the QNET COMMITMENT- our promise is to enable you with unmatched customer service and customer protection policies to ensure you experience QNET, with protection guaranteed.
The QNET COMMITMENT is tailored to your needs as a customer in your country. Listed below are the overall features of the QNET COMMITMENT, which may vary from market to market. For specific details on the policies in your country, visit your local website.
YOUR RIGHT TO KNOW
With QNET, you are always empowered with information – we win together
Whether it is information on our policies, or information on how we work, we’re always going to empower you with everything you need for a successful relationship with us. There’s no two ways about it.
RETURN POLICIES & WARRANTY PROGRAMS
Breathe-easy as a QNET Customer- that’s our commitment to you.
The quality of our products is the backbone of our business, should you find an issue with a QNET Product purchased by you, we have programs and policies in place to help you address your concern in a hassle-free way.
Please refer to the policies applicable to your country, in your local website.
CUSTOMER SERVICE
We speak 12 languages for you- we’re closer than you think.
QNET Customers enjoy quality QNET Customer Service, that’s part of our QNET COMMITMENT to you. Our team of highly trained support specialist speak your language and work in your time zone. Feel free to get in touch with us, we’re here for you.